1.1 Define the information problem (What is my question?)

1.2 Identify information needed in order to complete the task (to solve the information problem)

2.1 Determine the range of possible sources (brainstorm)

2.2 Evaluate the different possible sources to determine priorities (select the best sources)

3.1 Locate sources (intellectually and physically)

3.2 Find information within sources

4.1 Engage (e.g., read, hear, view, touch) the information in a source

4.2 Extract relevant information from a source (note-taking)

5.1 Organize information from multiple sources

5.2 Present the information

6.1 Judge the product (effectiveness)

6.2 Judge the information problem-solving process (efficiency)